{
 "name": "Enza — Insurance City AI intake agent",
 "version": "1.0.0",
 "updated": "2026-09-23",
 "description": "Enza is the AI insurance assistant of Insurance City Agency LLC dba Via Rapida Services (California Insurance License #6003045). She takes car and business insurance intakes in English or Spanish. Car insurance quotes run through the agency's licensed rating tool once the principal consents to the driving-record and prior-insurance pull; for business insurance she runs an internal market check against the agency's underwriting appetite and hands the file to a licensed human agent who quotes and issues the policy. Enza never names carriers herself, never binds coverage, and never gives legal or immigration advice.",
 "operator": "Insurance City Agency LLC dba Via Rapida Services",
 "license": "CA #6003045",
 "license_verify": "https://cdicloud.insurance.ca.gov/cal/LicenseNumberSearch",
 "also_licensed": [
  "TX",
  "GA",
  "FL"
 ],
 "homepage": "https://myinsurancecity.com/ai/",
 "languages": [
  "en",
  "es"
 ],
 "endpoints": {
  "chat": {
   "url": "https://myinsurancecity.com/api/enza",
   "method": "POST",
   "content_type": "application/json",
   "request": {
    "session_id": "uuid (optional on first call; returned in the response)",
    "lang": "en | es",
    "messages": "array of {role: 'user' | 'assistant', content: string} — last 20 turns"
   },
   "response": {
    "session_id": "uuid",
    "reply": "string — Enza's next message",
    "lang": "en | es",
    "handoff": "boolean — true once a licensed agent will follow up"
   }
  },
  "agent": {
   "url": "https://myinsurancecity.com/api/agent",
   "method": "POST",
   "content_type": "application/json",
   "request": {
    "agent": {
     "name": "string (required)",
     "contact": "email or URL (optional)"
    },
    "business": {
     "name": "string",
     "type": "string (required)",
     "city": "string",
     "state": "string (2-letter)",
     "employees": "number",
     "revenue": "number (annual USD)",
     "vehicles": "number"
    },
    "need": [
     "general_liability",
     "workers_comp",
     "commercial_auto",
     "bop",
     "landlord_dp3",
     "contractor_bond",
     "cyber",
     "certificate_of_insurance"
    ],
    "contact": {
     "name": "string",
     "phone": "string",
     "email": "string"
    },
    "language": "en | es"
   },
   "response": {
    "session_id": "uuid",
    "summary": "string",
    "questions_remaining": [
     "array of intake questions still open"
    ],
    "market_match": {
     "tier": "admitted | specialty | wholesale | human_review | unknown",
     "basis": "internal appetite row that matched"
    },
    "next_step": "string",
    "human_handoff": {
     "phone": "209-670-1556",
     "email": "vrs@viarapidaservices.com"
    },
    "disclosures": [
     "array of strings"
    ]
   }
  },
  "email_intake": {
   "url": "mailto:vrs@viarapidaservices.com",
   "schema": "https://myinsurancecity.com/.well-known/agent-intake.json",
   "a2a_card": "https://myinsurancecity.com/.well-known/agent-card.json"
  }
 },
 "auth": "none",
 "rate_limits": {
  "chat": "40 user turns per session_id; 1,500 characters per message; 20 messages of context per request",
  "agent": "40 calls per session_id; 8 KB request body"
 },
 "capabilities": [
  "intake",
  "market_check",
  "human_handoff"
 ],
 "not_capabilities": [
  "quote",
  "bind",
  "legal_advice"
 ],
 "human_handoff": {
  "phone": "209-670-1556",
  "email": "vrs@viarapidaservices.com",
  "offices": [
   "Stockton, CA",
   "San Jose, CA",
   "San Rafael, CA"
  ],
  "hours": "Mon–Fri 10–6 Pacific"
 },
 "oversight": "Every conversation is reviewed by a licensed agent. Consumer consent (FCRA) is required before any premium or carrier name is released to a third party."
}