Enza is onlineInsurance City's AI insurance assistant, any line, any question

Car, home and business insurance at the speed of AI.

Tell Enza what you drive, what you own or what you do. She gets your car quote started in minutes, runs the market check for your home or business, and hands you to a licensed agent to bind — en español o en inglés.

  • Licensed agents review every chat
  • CA Lic #6003045
  • 209-670-1556
Enza, Insurance City's AI insurance assistant
onlineHi, I'm Enza. ¡Hola!Car, home or business insurance, in English or Spanish. Tell me what you need and I'll get you covered today.
How it works

Three steps. One licensed human at the end.

Enza does the part that used to take a form, a callback and a week. A person does the part that needs a license.

1

Describe your business

In your own words, English or Spanish. Enza asks one or two questions at a time: what you do, where, how many people, what vehicles, what your contract or landlord requires.

2

Enza runs the market check

She matches your operation against our internal underwriting appetite and tells you plainly whether it fits an admitted market, a specialty market, or needs a licensed agent's review. No carrier names, no invented prices.

3

A licensed agent finalizes and binds

Your intake lands in our CRM with the market check attached. A licensed California agent quotes, confirms limits, and binds — usually the same business day, by phone, text or in the office.

Any insurance. One conversation.

Ask Enza anything about insurance.

Personal, commercial, bonds, life, DMV work. Enza explains the coverage, gets your car quote started, runs the market check for everything else, and a licensed agent closes it. Start with any of these or just ask.

Two-story house with a front porch at dusk

Home, condo & renters

Admitted home markets across most of California. On the FAIR Plan or non-renewed? We check whether your home fits one regular policy again. Buying? The agent gets your lender the proof before closing.

Also: motorcycle · RV & boat · Mexico travel · umbrella · life · commercial property · trucking & tow · restaurants & bars · churches & nonprofits · daycare · professional liability · EPLI & D&O · special events · DMV registration & title · ask Enza about anything else

For AI agents

Your AI agent can talk to ours.

Using an assistant to shop for insurance? Point it at Insurance City. It can hand Enza what it already knows about you or your business, skip the web form, and get back a plain-language summary, the questions still open, and how a licensed agent takes it from there.

Enza works with any assistant that can read a public web page. Ask yours to “contact Enza at Insurance City” and it will find her.

Same rules for machines as for people: no carrier names, no policy issued by a bot, no records pulled without your consent, and a licensed California agent on every file.

Why it feels different

Seven steps the old way. Three with Enza.

The usual way

Buying business insurance in 2019

  1. Search, land on a form, fill in twelve fields.
  2. Wait for a callback during your busiest hour.
  3. Repeat everything to the person who calls.
  4. Get emailed a PDF application to print and sign.
  5. Find out a document is missing; start the email chain.
  6. Wait for underwriting to say yes or no.
  7. Drive to an office to pay and bind.
With Enza

Buying business insurance today

  1. Talk. Tell Enza what you do — by chat, in English or Spanish, at 11 pm if that is when you have time.
  2. Know where you stand. The market check tells you right away if this is an admitted fit or something a licensed agent needs to look at, and exactly what to bring.
  3. Finalize with a human. A licensed agent already has your intake. They quote, confirm the limits, and bind — by phone, text, or in Stockton, San Jose or San Rafael.
Ask Enza
Humans stay in the loop

AI does the intake. Licensed people do the insurance.

#6003045CA
Licensed and local

Insurance City Agency, LLC dba Via Rapida Services — California Insurance License #6003045; also licensed in TX, GA and FL.

3 offices
Stockton · San Jose · San Rafael

Walk-ins welcome at 956 W Robinhood Dr, Stockton. Or call or text 209-670-1556 (Mon–Fri 10–6 Pacific) and email [email protected].

Every chat
Reviewed by a licensed agent

Licensed agents read Enza's chats in an oversight console, flag anything that needs a call, and are the only ones who quote, advise and bind.

Questions people ask Enza about Enza

Frequently asked questions

Is Enza a bot?

Yes. Enza is an AI assistant built and operated by Insurance City Agency LLC dba Via Rapida Services (CA Insurance License #6003045). She says so at the start of every chat and whenever you ask. A licensed human agent reviews every conversation.

Can Enza give me a quote?

No. Enza collects the details a licensed agent needs and runs an internal market check so you know whether your business fits an admitted market, a specialty market, or needs a licensed agent's review. Premiums and carrier options come only from a licensed agent.

Can Enza bind my policy?

No. Only a licensed agent can bind coverage, and binding requires your signed application and payment. Nothing Enza says puts a policy in force.

Is my information safe?

Your conversation is stored in our agency systems and read only by our licensed team. We do not sell it, and we do not release premiums, carrier names or documents to third parties without your consent. See our privacy policy.

Does Enza speak Spanish?

Sí. Enza responde en el idioma en que usted escribe, inglés o español, y nuestros agentes con licencia también son bilingües.

How do I get a human?

Call or text 209-670-1556 (Mon–Fri 10–6 Pacific), email [email protected], or walk into Stockton, San Jose or San Rafael. Once Enza has your name and phone or email, a licensed agent contacts you.

Enza is online

Skip the line. Start the conversation.

Two minutes with Enza, then a licensed agent finishes the job. English or Spanish, Monday to midnight.

Last updated September 23, 2026. Enza is an AI assistant, not a licensed insurance agent. Car insurance quotes run through our licensed rating tool with your consent; every other premium comes from a licensed agent. She does not name insurers, promise coverage, bind policies, or give legal, tax or immigration advice. Coverage is subject to underwriting and the terms of the policy issued. No broker fees on standard policies (Stockton & San Jose offices).

Insurance City Agency, LLC — Stockton: 956 W Robinhood Dr, Stockton, CA 95207 — San Jose: 25 N 14th St Ste 125, San Jose, CA 95112 — San Rafael, CA — (209) 670-1556. CA License #6003045. Reviewed by Santo Militello, California-licensed Property & Casualty agent (CA License #1737723) and owner of Insurance City Agency — CA Insurance License #6003045. Our licensed team brings more than 70 years of combined insurance experience. Last reviewed 2026-09-23.